Shawsafe Fire Safety Ltd is dedicated to maintaining and respecting the privacy of all of its clients and ensures that confidentiality is upheld at all times[1].
The following privacy policy outlines the reasons we collect the data of any person who visits our website, our clients and any person who contacts or interacts with us, the types of personal data we collect and the ways in which we store and use client’s personal data.
If you do not wish for us to collect or hold your personal data then please do not provide any personal information to us or use the Shawsafe Fire Safety Ltd website, or social media pages.
If you have any questions relating to data protection, please contact the Managing Director using the contact details provided below.
Our contact details;
Shawsafe Fire Safety Ltd is registered in England and Wales, company registration number 12072387. The registered office is Suite 17, Camborne Business Centre, Weeth Lane, Camborne, TR14 7DB.
The point of contact for data protection enquiries is the Managing Director; Mr Jordan Samuel Shaw Ba(Hons) AIFireE MIFSM, enquiries@shawsafe.co.uk, 07817976452, www.shawsafe.co.uk.
What type of information do we collect;
The information collected by Shawsafe Fire Safety Ltd includes (but is not limited to); a client’s name, address, contact details, date of birth, business premises plans, business ownership information and any other information that the client chooses to disclose, as well as any relevant information pertaining to the legally responsible person for the client business and employees of the client business.
Detail of the information collected by the Shawsafe Fire Safety Ltd website and social media accounts are provided in the relevant privacy policies of the host organisations for the website and social media accounts. This includes (but is not limited to); GoDaddy.com, Facebook.com, Twitter.com, LinkedIn.com.
Why do we have your personal information;
Shawsafe Fire Safety Ltd requires access to Personal Data in order to fulfil its contractual commitment to the client. Shawsafe will not hold on to Personal Data unnecessarily for longer than it is required. Upon engaging Shawsafe Fire Safety Ltd you are consenting for Shawsafe Fire Safety Ltd to collect, process and store your Personal Data so far as it extends to the complete and satisfactory provision of the contractual services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) We have a legal obligation.
(b) We need it to perform a public task.
(c) We have a legitimate interest.
What do we do with your Personal Data;
Shawsafe Fire Safety Ltd will use your Personal Data to complete to the best of their ability, the services that are due as per the request of the client. These tasks may include, but are not limited to;
- To identify the client, the business or any other relevant person to which the Personal Data applies
- To identify any previous services or products that you have obtained from Shawsafe Fire Safety Ltd or any of our associated or partnership businesses
- To contact you regarding any administrative actions required on your account regarding any services you have previously received, are requesting to receive or may request to receive in the future
- To help detect and prevent fraud or loss
- To contact you in any way regarding any products or services you may be interested in both now and in the future unless you have previously asked us not to
- To monitor any or all communications at our discretion or quality assurance and/or training purposes
- We may check your details against fraud prevention agencies and I we suspect any fraud, we may report or record this to the relevant agencies
We will not disclose your Personal Data to any third-party except under the terms outlined within this Privacy Policy.
We may allow the disclosure of your Personal Data to other third-party companies or organisations under the following circumstances;
- If we receive a legitimate request from a relevant regulating or enforcing body in relation to any legal or regulatory purposes or as a part of any legal proceedings or any perspective legal proceedings
- If the company is partially or fully acquired, sold or purchased or if any of the company’s assets are acquired, sold or purchased resulting in the majority ownership or control of the business being transferred, your Personal Data may be included as part of the company’s assets
Where a client provides Personal Data related to another person, the client is accepting and agreeing that they have the express permission to share such Personal Data from any individual to which the Personal Data relates.
How we store your information;
Shawsafe Fire Safety Ltd takes the security of your Personal Data very seriously and therefore we take every measure to store your Personal Data using appropriately secure and encrypted means.
We store Personal Data in fully encrypted cloud-based storage facilities and we have procedures in place to ensure the security of such facilities is maintained. All hard copies of documents or original documents containing Personal Data are stored within an internal secure storage facility.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@shawsafe.co.uk, 07817976452, Suite 17, Camborne Business Centre, Weeth Lane, Camborne, TR14 7DB, if you wish to make a request.
How to complain
If you are unhappy with the way in which Shawsafe Fire Safety Ltd has accessed, processed or stored your data, you can complain in writing to the managing director using the following contact details;
Jordan Shaw Ba(Hons) AIFireE MIFSM
07817976452
Suite 17
Camborne Business Centre
Weeth Lane
Camborne
TR14 7DB
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
[1] In the event that a Shawsafe Fire Safety Ltd representative identifies a serious life risk at a client’s premises, under the duties and code of conduct for IFE membership, the representative may be required to disclose such information pertaining to the life risk to the local Fire and Rescue Authority as the Enforcing Authority.
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